Our latest cPanel cheat sheet is now available. This one applies to all current versions, specifically 112+. Head over to our Cheat Sheets page to download it!…
Read moreWhen trying to upgrade from CentOS to AlmaLinux, cPanel 110 and earlier might experience the following error: Edit /etc/cpanel/ea4/profiles/pkg-manifest.json and remove the extra comma at the end of any list, for example: Then re-run Elevate and it should proceed.…
Read moreGetting emails from the future is a classic sign of SPAM. Unfortunately, SpamAssassin only bumps the score of these emails by less than 2 points, which isn’t usually enough to get it marked as SPAM. To fix this, you can add a rule to SpamAssassin to block emails from the future. First, open /etc/mail/spamassassin/local.cf in…
Read moreWhen using cPanel/Sectigo as the SSL provider for AutoSSL, you may occasionally see this error in the autossl log: The “cPanel (powered by Sectigo)” provider cannot currently accept incoming requests. The system will try again later. This error seems to be caused be incorrect permissions in /var/cpanel/ssl/domain_tls/. You can fix this with the following command:…
Read moreHaving SSL problems? One of the most common issues our team handles is related to websites not properly displaying over HTTPS, whether it be the website either not loading entirely, or just not showing the green padlock: If you’re sure that the SSL certificate is installed properly, but your site isn’t showing as secure, there…
Read moreIf you’re on a cPanel server, you’ve probably noticed a sizable folder called ‘virtfs’ sitting in /home, which would appear at first to be using a ton of space. Your first inclination might be to delete it, but don’t! Most likely, the files in that folder are actually just hard links or bind mounts and…
Read morecPanel allows you to easily create custom Exim filters by simply dropping the rules in /usr/local/cpanel/etc/exim/sysfilter/options/ and running: /scripts/buildeximconf service exim restart Here are a couple useful examples of filters we’ve created for our customers: Prevent email delivery to certain domains: if (“$h_to:, $h_cc:” contains “@domain.com”) or (“$h_to:, $h_cc:” contains “@domain.com”) then fail text “Emails to…
Read moreIf you have more than a few cPanel servers in your network, it may be a good idea to set up your own mirror to serve the files necessary to run cPanel updates. Doing this could save time and bandwidth, as well as prevent problems caused by mirrors being overloaded every time a new version…
Read moreUpdate! cPanel supports LetsEncrypt, but you just need to install the plugin for it to work. To do this, run: /scripts/install_lets_encrypt_autossl_provider Once installed, Let’s Encrypt will appear in WHM’s Manage AutoSSL interface (Home >> SSL/TLS >> Manage AutoSSL) where you can enable the provider. At the time of this writing, LetsEncrypt is in public beta…
Read moreThe cPanel update fails due to a problem installing RPMs, but is not specific about what the problem is: [20160203.180007] Testing if the newly downloaded RPMS can be installed without conflict [20160203.180007] Testing RPM transaction [20160203.180012] [20160203.180012] ***** FATAL: Test install failed: [20160203.180012] The Administrator will be notified to review this output when this script…
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