When attempting to create a user or restore a backup you may see this error: This system already has a database owner named___ To fix this, edit the following files on the system and remove entries for the user in question: /var/cpanel/databases/users.db /etc/dbowners…
Read moreIf your server is using a NAT setup and for some reason isn’t properly showing the correct public IP that should be mapped to the private IP on your server, you can easily fix this by creating a script to tell cPanel what the public IP should be. For example, you can simple put the…
Read moreNote: This is an update from our 2011 post. If you’ve taken a peek at your PCI scan results lately, you may have noticed that your scan provider is now requiring OpenSSH 6.6 or higher due to CVE-2014-2532 – a version that is not currently available in the CentOS 5 or 6 repositories. A Yum update isn’t going…
Read moreUPDATE 6/18: Shortly after this was posted and one of the major hosting companies I’m affiliated with removed BetterLinux from their servers due to stability problems, BetterLinux announced that they are shutting down, effective July 1st. Customers ask us all the time whether they should use CloudLinux or BetterLinux on their servers, and what differences exist…
Read moreWith the Ruby developer community continuing to grow, we often get requests for Ruby support from providers wanting to be able to offer their customers the ability to run Rails applications. We do not recommend using the current Ruby on Rails feature provided by cPanel, as it relies on the CentOS-provided version of Ruby as well as…
Read moreIf you’re a hosting provider with cPanel servers that were set up prior to version 11.46, you may be hearing from customers using Outlook ever since MS15-055 was released by Microsoft on May 12. This most recent Outlook upgrade prevents the software from connecting to a POP or IMAP server that uses DH keys that are…
Read moreThe latest security buzz this month is about the SSLv3 POODLE vulnerability, and how SSL version 3.0 is now officially designated as insecure, joining its predecessors versions 1.0 (unreleased) and 2.0. This effectively concludes the life cycle of the SSL protocol in favor of TLS. This post will give you a brief overview of what POODLE…
Read moreWeb hosts often shy away from the idea of allowing SSH access to their clients on shared servers, typically due to security concerns bred by the hosting industry. Some of the largest providers, however, are now offering SSH to make their services more functional for advanced users, so now we are often asked whether allowing SSH as a feature is a…
Read moreCPanel allows you to install a shared SSL certificate for email services so your users can connect securely to POP, IMAP, and SMTP. The only real drawback here is that you can only natively use one certificate, which means your users should be connecting to the correct hostname under which the SSL certification is installed from…
Read moreYears ago, MySQL started allowing InnoDB to possess separate tablespace per table instead of a massive unified ibdata1 file. Tablespace is basically a logical storage area that contains table information – references, if you will. Every table, regardless of the storage engine, has one, and without it the table will be unrecognizable to MySQL. MyISAM stores…
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