Fixing AutoSSL “provider cannot currently accept incoming requests”
- Written by Vanessa Vasile
- Published in Fixes, Security
- 3 Comments
- Permalink
When using cPanel/Sectigo as the SSL provider for AutoSSL, you may occasionally see this error in the autossl log:
The “cPanel (powered by Sectigo)” provider cannot currently accept incoming requests. The system will try again later.
This error seems to be caused be incorrect permissions in /var/cpanel/ssl/domain_tls/. You can fix this with the following command:
find /var/cpanel/ssl/domain_tls/ -mindepth 1 -maxdepth 1 -name .pending_delete -prune -o -type d -not -perm 755 -exec chmod -v 755 {} \;
You should then re-run AutoSSL for the user(s) in question.
3 Comments
this command left me with a command prompt.
>
does this mean it took effect or is there any error.
Thank you so much for this! This worked perfectly after weeks of mucking around.
halu…
you missed ; on the last.
should be :
find /var/cpanel/ssl/domain_tls/ -mindepth 1 -maxdepth 1 -name .pending_delete -prune -o -type d -not -perm 755 -exec chmod -v 755 {} \;