When trying to upgrade from CentOS to AlmaLinux, cPanel 110 and earlier might experience the following error: Edit /etc/cpanel/ea4/profiles/pkg-manifest.json and remove the extra comma at the end of any list, for example: Then re-run Elevate and it should proceed.…
Read moreHaving SSL problems? One of the most common issues our team handles is related to websites not properly displaying over HTTPS, whether it be the website either not loading entirely, or just not showing the green padlock: If you’re sure that the SSL certificate is installed properly, but your site isn’t showing as secure, there…
Read moreThe cPanel update fails due to a problem installing RPMs, but is not specific about what the problem is: [20160203.180007] Testing if the newly downloaded RPMS can be installed without conflict [20160203.180007] Testing RPM transaction [20160203.180012] [20160203.180012] ***** FATAL: Test install failed: [20160203.180012] The Administrator will be notified to review this output when this script…
Read moreSince the release of cPanel 11.32, the cPanel update process has extended OS checks to ensure that you are only updating cPanel on a compatible system. Specifically, you can no longer upgrade past version 11.32 on CentOS 4, or 11.30 on Redhat 9. Trying to do so will verbosely inform you that the upgrade is…
Read moreAfter switching several servers over from APF to CSF, my colleagues and I noticed that there are times during the day that LFD just chews away CPU, even while the process claims it’s “sleeping”: root 15785 35.6 0.1 194496 buy cheap levitra 93104 ? Ss 00:00 474:54 lfd – sleeping 35.6% CPU? What is it…
Read moreAfter upgrading to cPanel 11.28, a number of our users indicated that databases were missing from their cPanels, despite the actual databases existing on the server. There are a number of things that can cause this, including corrupted Perl modules and MySQL not running, but the major cause that I’ve seen is from the new…
Read more500 Internal Server Errors are one of the most common PHP issues that I see customer experience, and it will occur mostly on servers with suPHP or PHP running as CGI. These errors can be caused by something on the server, or an issue on the user’s site. Here ‘s what you should do if…
Read moreWhen adding an email forwarder you may see an error like this: Fatal! Write Failure: /etc/valiases/thecpaneladmin.com. Ignore any messages of success this can only result in failure! To fix this, run (replace user with username and domain with the domain name) chown user:mail /etc/valiases/domain.com chmod 644 /etc/valiases/domain.com…
Read moreI recently saw an issue on one of our servers where we were trying to enable Zend Optimizer and IonCube Loaders, but they just won’t show up on a phpinfo page despite showing up via command line: -bash-3.2# php -v PHP 4.4.9 (cli) (built: May 4 2010 13:55:07) Copyright (c) 1997-2008 The PHP Group Zend…
Read moreIn cPanel 11.25, you may be seeing errors like this in /var/log/exim_paniclog: 2010-04-15 12:33:27 failed to expand condition “${if exists {$home/etc/$domain/quota}{${if > {${lookup{$local_part}lsearch{$home/etc/$domain/quota}{$value}{0}}}{0}{${if eq {${if exists {$home/mail/$domain/$local_part/maildirsize}{1}{0}}}{0}{${if > {${run {/usr/local/cpanel/bin/eximwrap GETDISKUSED $local_part $domain}}}{${lookup{$local_part}lsearch{$home/etc/$domain/quota}{$value}{0}}}{true}{false}}}{${perl{checkuserquota}{$domain}{$local_part}{$message_size}{${lookup{$local_part}lsearch{$home/etc/$domain/quota}{$value}}}{$home/mail/$domain/$local_part/maildirsize}}}}}{false}}}{false}}” for virtual_user_maildir_overquota router: absolute value of integer “10485760000” is too large (overflow) To fix this, run : /scripts/reset_mail_quotas_to_sane_values –force –confirm –verbose…
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